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Warranty

Beyond The Beauty Warranty

Hair Dryers, Hair Straighteners, Hair Brush Straighteners and Curling Irons:
Now we all love our hair styling products here at Beyond The Beauty. And not only do they make your hair fabulous, they are of the highest quality as well. No more cheap products that last a couple of months or even weeks. When you spend your hard earned money on our products you get to keep using them for as long as you want. We are so excited to be selling you a high quality product that we put a lifetime warranty on it.
All of our hair dryers, curling irons, hair brush straighteners and sets come with a life-time warranty from the day of purchase. We recommend that you keep your receipt and possibly even the packaging of the product you purchase, as these will serve as proof of purchase. After you purchase your product, you have 30 days to register at our website at https://beyondthebeauty.com/product-registration  Fill out the warranty registration form, and pay the $35.99 fee for the warranty. This will make you eligible for returns or exchanges.
Note that you will need to send us a picture of the product by email, plus your proof of purchase FROM AN AUTHORIZED DEALER. You will then get a reply by email within 48 hours about whether or not your return/exchange has been approved. Products that have been misused, neglected or have water damage may not be approved for returns/exchanges.

Life time warranty Brush N Go:

Beyond the beauty provides a limited life time replacement warranty on al SHE by beyond the beauty hair tools, covering any breakage, failure to heat, or other malfunction due to design or manufacturing defect for a period of 24 months for 35.99$, with an option to upgrade to a Lifetime Warranty for an additional US$10.

This warranty does not apply to problems, which are the result of misuse, or normal wear and tear.

If you have been approved for a repair/exchange, here are the steps to how you will get you new/working product:

  • Ship your product to us with any packaging you have + your proof of purchase.
  • Wait a minimum of 72 hours after we receive the product, the product will undergo an inspection so we can determine whether you will need a new one or it will just take a simple repair.
  • We will then email you a confirmation of the product service you will be receiving
  • Finally, all you have to do is wait for the product to be mailed back to you!

Beyond The Beauty, SHE (Shilo Hair Extensions) Products:
Our hair extension products are the most fabulous you’ll ever find. Why? Because not only are they the highest quality hair that make you look beautiful, but we are also the only manufacturer IN THE WORLD to provide you with a two-year warranty.
With our hair extensions being an intimate product, we do have to be extra careful with our repairs and exchanges. In the UNLIKELY event that your hair extensions become damaged or broken, you will need to contact us at https://beyondthebeauty.com/contact  and let us know what the problem is, and have a picture of the product. We will then inspect to see if the damage is due to misuse, neglect, or any other damages. If you are approved for a repair or exchange, here are your options:

  • Pay $45.99 for a service repair on your extensions.
  • And/or pay 20% of the retail price of the product.
  • After you decide which of these two options is the one for you, send us your extensions and your repair will be done by one of our specialists, or you will be sent a brand new product.

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