Exchanges & Returns
Thank you for doing business with us! In the unlikely event that you are not satisfied with your product, and you wish to exchange or return your product, here is what you need to know. We are happy to accommodate returns of styling tools within 14 days of your purchase and for all products there is a 25% restocking fee. However, all purchases made with a coupon code are nonrefundable.
• Products from the Hair Care categories are final sale.
• Only items purchased directly from the Beyond the Beauty site can be returned for a refund.
• Receipt / Proof of Purchase is required for return.
• All items purchased on sale cannot be returned.
• Shipping fees are not refundable.
• There is a Processing Fee of $15 USD for all returns.
• Beyond the Beauty does not provide return labels.
Q: How do I return an item?
To begin the process, please email firstname.lastname@example.org.
Q: If I purchased a product from another business, can I return it through Beyond the Beauty directly?
You will need to go to the retailer directly that you purchased from.
Q: How long will Beyond the Beauty take to process my return?
Beyond the Beauty processes returns within 3-5 business days after submission.