818-764-9900 support@beyondthebeauty.com Mon to Fri 9 AM to 4 PM PST


How long does shipping take?

All orders are shipped via USPS (First Class, Priority Mail) or FedEx (Ground, Home Delivery, International Economy) from our Warehouse in Los Angeles, California. Shipping methods differ based on product type and weight. The estimated delivery times for each shipping method are as follows:

United States
USPS Priority Mail, 5-7 Business Days, First Class, 7-10 Business Days, FedEx Home Delivery, 5-7 Business Days.
$5-15 or FREE to all U.S. territories and Puerto Rico Charged by State
Canada FedEx International Economy, 3-10 Business Days $35.00 Charged by Country

*NOTE: Due to USPS restrictions, the shipping options provided at checkout are determined by product type and weight. Individual hair accessories or hair care products can be shipped by First Class (under 1lb.) and Priority Mail. Styling Tools can only be shipped with Priority Mail. Deliveries to commercial locations can be shipped via FedEx Ground. 

Territories of the United States: For those who reside in a territory of the United States that we ship to, please allow anywhere between 5-15 business days for your order to reach your destination. Shipping times are determined by weight and product type. 

Territories outside of the United States: We are not responsible for fees required by customs for any reason. 


Where do you ship from?

Our warehouse is located in North Hollywood, California.

How do I track my order?

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Do you ship to military addresses?

Yes! We do ship to military addresses. All mail is shipped via USPS First Class or USPS Priority to a US military base who is then responsible for delivering the package to your final destination. For military orders, delivery times can take up to 15-20 business days. At check-out, please select United States as the country, and in the state drop-down menu, you will have the option to select one of the following: Armed Forces America, Armed Forces Europe, or Armed Forces Pacific.

What are you looking for?

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